Privacy Policy

Effective: November 10, 2026 · Last updated: November 10, 2026

Rowquill (“Rowquill”, “we”, “us”) is operated by Justin T. Haas, a sole proprietor based in Utah, USA. This policy explains what information we collect when you use rowquill.com and the Rowquill service (the “Service”), how we use it, and the choices you have. Questions: support@rowquill.com.

1. What the Service does

Rowquill connects a business software account you authorize (for example, Square) to a Google Sheets spreadsheet in your Google Drive, and keeps that spreadsheet updated with reports derived from your data on a schedule you choose.

2. Information we collect

Account information: your name and email address from Google sign-in, and your plan and billing status.
Connection credentials: OAuth access and refresh tokens issued by the services you connect (such as Square and Google). We never see or store your passwords for those services.
Connected-service data: when you connect a source such as Square, we read the data needed to build the reports you select — for example payments, orders, items, locations and fees. We process this data to write it into your spreadsheet. We keep only what is needed to run your syncs (such as sync settings, cursors and timestamps), and we do not keep a separate copy of your sales records beyond short-lived processing and error logs.
Waitlist: the email address you submit and the page you joined from.
Usage and technical data: basic logs (IP address, browser type, timestamps, errors) used to operate, secure and debug the Service.
Payments: payments are processed by our merchant of record, Polar (polar.sh). We receive your subscription status and limited billing details (such as country and the last four digits of a card); we do not receive or store full card numbers.

3. Google user data

Rowquill requests the Google permission drive.file, which only allows access to files that Rowquill creates or that you explicitly open with Rowquill. Rowquill cannot see or access your other Google Drive files. We use Google sign-in (openid, email, profile) to identify your account.

Rowquill’s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. We use Google user data only to provide and improve the user-facing features of the Service (creating and updating your spreadsheet). We do not sell it, use it for advertising, or use it to train generalized AI or machine-learning models, and humans do not read it except with your consent, for security purposes, or as required by law.

4. How we use information

To provide the Service: authenticate you, run your syncs, and write reports to your spreadsheet.
To bill you and manage your subscription.
To send service emails (sync failures, billing notices, security notices) and, if you joined the waitlist, a launch announcement. You can unsubscribe from non-essential email at any time.
To secure, debug and improve the Service.

We do not sell personal information, and we do not share connected-service data with advertisers or data brokers.

5. Service providers

We use a small number of providers to run the Service, each bound by their own privacy and security commitments: Cloudflare (hosting, database, email routing), Polar (payments and sales tax as merchant of record), and Google (sign-in and the Sheets/Drive APIs). We may update this list as the Service changes.

6. Security

Connection credentials are encrypted at rest. All traffic uses HTTPS. We request read-only access to connected sources wherever the source allows it, and the narrowest Google permission available.

7. Retention and deletion

When you disconnect a source, or the source tells us you revoked access, we delete the stored credentials for that connection and stop accessing that data.
When you delete your Rowquill account, we delete your account information, credentials and sync settings within 30 days, except billing records we must keep by law.
Spreadsheets Rowquill created live in your Google Drive and belong to you; deleting your Rowquill account does not delete them.
To request deletion or a copy of your information, email support@rowquill.com.

8. Your rights

Depending on where you live, you may have rights to access, correct, delete or port your personal information, or to object to certain processing. Email us and we will respond within 30 days. We will not discriminate against you for exercising these rights.

9. Children

The Service is for businesses and is not directed to children under 16. We do not knowingly collect information from children.

10. Changes

We will post updates here and change the “Last updated” date. For material changes we will notify account holders by email.